Questions
Good to know.
Short answers about the machines, shipping and returns.
What does it do?
Awake is a bedside clock. The light comes up before the alarm, and it plays white noise at night. Exhale is a lamp with 24 sounds, a colour night light and a Bluetooth speaker. Vanish plays 21 sounds with a warm night light and goes in a bag.
How long does it play?
As long as you leave it on. Vanish has a timer for 30, 60 or 90 minutes. Exhale has the same three timer settings.
How is it powered?
Vanish and Exhale are rechargeable. Vanish runs more than twenty hours on a charge and Exhale up to 20. Awake plugs in and stays on the nightstand.
How big is it?
Vanish fits in a hand. Exhale is a small lamp that sits on the nightstand. Awake ships in a box 9.4 by 5.9 by 18.6 cm and weighs 0.409 kg packed.
Where do you ship?
Canada and the United States. Shipping is free to both, so the price on the page is the price you pay.
When does my order ship?
These are pre-orders. Cancel any time before it ships and we refund in full. We email you when it is on the way.
What currency will I see?
Canadian dollars in Canada and US dollars in the United States. If your bank converts, it uses its own rate.
How do I use a discount code?
No automatic discount is running right now. If we open a code later, you enter it at checkout.
Can I return it?
Returns: 30 days from delivery, unused and in the original box. Wrong item or a defect, we replace it and pay the return shipping. Use the contact form to start a return. We reply by email with the next step.
How do I reach you?
Use the contact form. We answer every message by email.
Still wondering about something? Send us a note.